Return Policy

Please review our policy before completing your purchase.


Returns

We accept returns only under the following conditions:

  • The perfume must be unopened, unused, and in its original packaging.

  • The customer is responsible for all return shipping costs and may check rates with their local carrier.

  • A return request must be made within 72 hours (3 days) of delivery.

Once the returned item is received and inspected, a refund to your original payment method will be issued, excluding shipping fees.


Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 72 hours of delivery 

  • Your order number

  • Photos of the product and packaging

After review, we'll arrange a full refund.


Order Cancellations

Orders can be canceled within 1 day (24 hours) of purchase, as long as they have not yet shipped. Once dispatched, orders cannot be canceled or refunded.


Whatsapp messager +965 9941 4355

Thank you for choosing House of OUD – your trusted destination for Arabian perfumes, shipped worldwide.