Processing Time
Orders are processed within 1–2 business days. During sale periods or public holidays, processing may take up to 3 business days.
Shipping Methods
We ship all orders worldwide via DHL Express for fast and reliable delivery.
Orders are processed within 1–2 business days (up to 3 during sales or holidays) and typically arrive within 5–10 business days, depending on destination and customs.
Once dispatched, you’ll receive a tracking number by email to monitor your shipment.
Shipping Cost
Standard shipping fees are calculated at checkout.
Customs, Duties & Taxes
For international orders, customs duties and import taxes may apply depending on your country’s regulations.
These charges are the responsibility of the recipient.
Please check with your local customs office for more details.
Packaging & Care
We carefully package each perfume to prevent damage during transit.
Fragile or gift items are packed with extra protection.
Delivery Exceptions & Delays
Occasional delays can occur due to weather, customs clearance, or carrier issues.
If you do not receive your delivery within the stated timeframe, contact us and we’ll track it for you.